Yext is a real, well-known listings and reputation platform, and its review profile is genuinely mixed: strong on G2 (4.4 stars, 1,125 reviews) but notably weak on Trustpilot, 2.1 stars across 347 reviews.
One sourced Trustpilot complaint describes a customer owed roughly $1,400 in refunds for canceled subscriptions who got no response after 4 to 5 support tickets. Separately, both G2 and Capterra reviewers describe it as overkill and cost-prohibitive for a small business with only a few locations, with Capterra specifically noting it is priced significantly higher than comparable tools. Entry pricing is listed at $199/year, but real spend for multi-location use is described as considerably more.
Yext’s price reflects a large listings and SEO platform; Trophy Jar is priced for exactly one job, automated review requests, starting at $9 for the first two months, then $29.
Every Trophy Jar plan, including the lowest one at $9 a month for the first two months (then $29), includes sending review requests by text or email, the customer’s choice. Local numbers are available in both the US and Canada, with numbers for almost any other country available to purchase too. For US numbers, Trophy Jar handles 10DLC brand and campaign registration end to end, so there is no paperwork for the business to file.
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Transparent pricing, SMS included from day one: See Trophy Jar pricing