The Trustpilot Alternative That Asks For You
Trustpilot gives you a profile. Trophy Jar goes and gets the reviews: automatic requests off your own tools, follow-ups, and reviews on Google and your own site, from $9 a month.
Is Trustpilot actually growing your reviews?
Type your business name. See where you rank against the competitors you are trying to beat.
Switching is not your job. It is ours.
You sign up. We do everything else, end to end, and you keep collecting reviews the entire time.
You sign up. That is your part.
No exports, no spreadsheets, no support tickets, no onboarding calls. Tell us what you are on today and hand the rest to us.
We rebuild everything, exactly as it was.
Your review requests, follow-up timing, sentiment routing, widgets and every integration, set up the way you already had it. You do nothing.
Live within two business days.
Nothing pauses, so no customer notices a thing. What you notice is more reviews landing, a rating that climbs, all without burning your wallet.
Trophy Jar vs Trustpilot
| Trophy Jar | Trustpilot | |
|---|---|---|
| Starting price | $9/month | Free tier, then hundreds |
| Asks your customers automatically | ||
| Triggers off your CRM, invoicing or payments | ||
| Follow-ups that stop the second they review | ||
| Reviews land on Google, not just one profile | ||
| Route unhappy customers privately first | ||
| Photo and video reviews | Paid tiers | |
| Review widgets for your own site | 7 widgets | Paid tiers |
| Free migration, done for you | ||
| Native integrations on every plan | 13 | Plan dependent |
Trustpilot pricing is quoted per business and is not fully published. Figures reflect commonly reported plan costs.
When Trustpilot is the better choice
Trophy Jar is the better tool for collecting reviews. Trustpilot is a consumer destination, and that brand recognition is a genuine asset.
- You want the Trustpilot brand and its consumer traffic on your side, which a self-hosted review set cannot replicate.
- You sell across borders and want a review profile shoppers already recognise in multiple countries.
- You need Trustpilot specifically for a marketplace, retailer or partner that requires it.
- You want a public profile page you do not have to host or design yourself.
It runs on the tools you already have
Connect once and every finished job, paid invoice or won deal asks for a review on its own.
Every finished job turns into a review request before your van leaves the driveway.
Every paid invoice becomes a review request, so getting paid also grows your rating.
Each successful charge quietly asks for a review, so proof grows alongside revenue.
Won deals become public proof automatically, with nothing added to your team's checklist.
Reviews collect themselves off the invoices you were already sending.
Every won opportunity asks for itself, so your clients watch their reviews stack up.
It all runs off what your tools already track. If you can see it in your tool, you can ask for a review on it.
What Trustpilot customers actually say
Sales pages leave this part out, so here it is, quoted from public reviews with names and links attached so you can check every word.
Trustpilot
The two-tier system, and where the reviews end up
Trustpilot is itself the review platform, so a Trustpilot score is not a meaningful measure here. The criticism below is documented and on the record.
The substantive criticism of Trustpilot is structural rather than anecdotal:
The drawbacks
- Paying businesses get more tools to flag and dispute reviews than free accounts, which critics argue tilts outcomes.
- Trustpilot’s own Trust Report says it removed 4.5 million fake reviews in 2024, 7.4% of everything submitted, with 90% caught automatically.
- In July 2025 the FTC charged telemedicine firm NextMed over suppressing negative Trustpilot reviews by challenging critical ones, offering gift cards to have them removed, and making refunds conditional on deleting them.
- Your reviews build a Trustpilot profile. Your Google rating, which is what local buyers check, does not move.
Known unhappy customers counts the people who left a 1 or 2 star public review, so it is a floor rather than an estimate. Quotes are verbatim from public reviews, shown with the reviewer name and linked to the source so you can check them yourself. They are individual opinions, not our verdict on either company. Figures were checked in July 2026 and move over time.
Common Questions
Is Trophy Jar a genuine Trustpilot alternative?+
For collecting reviews, it is the stronger tool. You can ask on anything your tools already track, not just a short fixed list, collect photo and video reviews, use all 13 integrations on every plan, and put your reviews on your own site with 7 widgets.
Do you really handle the migration for me?+
Yes, free, on every plan. You sign up and tell us you are moving from Trustpilot. We rebuild your requests, timing, routing, widgets and integrations and hand it back running. Most switches are live within two business days.
Will my review collection stop while we switch?+
No. Requests keep going out throughout, so there is no gap and no customer sees anything change.
What actually changes after I switch?+
You can ask on anything your tools already track, not just a short fixed list, you can collect photo and video reviews, and all 13 integrations are available on every plan, so more customers get asked and more reviews land. Launch is $9 a month for your first two months then $29, well under a paid Trustpilot plan.
Is there a contract?+
No annual contract and no lock-in. Cancel whenever you want. There is no free trial, the paid trial simply starts at $9.