The Best Review Software for Small Business
Automatic requests off the tools you already run on, follow-ups that stop on review, and reviews on Google and your own site. From $9 a month.
How does your business actually rank locally?
Type your business name. See exactly what your next customer sees.
Already on another tool? We move you, free.
You sign up. We do everything else, end to end, and you keep collecting reviews the entire time.
You sign up. That is your part.
No exports, no spreadsheets, no support tickets, no onboarding calls. Tell us what you are on today and hand the rest to us.
We rebuild everything, exactly as it was.
Your review requests, follow-up timing, sentiment routing, widgets and every integration, set up the way you already had it. You do nothing.
Live within two business days.
Nothing pauses, so no customer notices a thing. What you notice is more reviews landing, a rating that climbs, all without burning your wallet.
Trophy Jar vs the alternatives
| Trophy Jar | the alternatives | |
|---|---|---|
| Starting price | $9/month | Often hundreds per month |
| No annual contract or lock-in | ||
| Free migration, done for you | ||
| Live within 2 business days | Onboarding process | |
| Ask on anything your tools track, not a short list | ||
| Follow-ups that stop the second they review | ||
| Route unhappy customers privately first | ||
| Photo and video reviews | Plan dependent | |
| Native integrations on every plan | 13 | Plan dependent |
| Pricing published openly, no sales call |
Enterprise review platforms rarely publish full pricing. Figures reflect commonly reported plan costs.
When the alternatives is the better choice
Trophy Jar is built for small businesses that want reviews collected without hiring anyone. Larger platforms make sense at a different scale.
- You run dozens of locations and need per-location dashboards, roles and reporting.
- You want messaging, webchat, payments and listings bundled into one contract.
- You need a named account manager and a formal enterprise agreement.
It runs on the tools you already have
Connect once and every finished job, paid invoice or won deal asks for a review on its own.
Every finished job turns into a review request before your van leaves the driveway.
Every paid invoice becomes a review request, so getting paid also grows your rating.
Each successful charge quietly asks for a review, so proof grows alongside revenue.
Won deals become public proof automatically, with nothing added to your team's checklist.
Reviews collect themselves off the invoices you were already sending.
Every won opportunity asks for itself, so your clients watch their reviews stack up.
It all runs off what your tools already track. If you can see it in your tool, you can ask for a review on it.
What the big platforms’ customers actually say
Sales pages leave this part out, so here it is, quoted from public reviews with names and links attached so you can check every word.
Birdeye
Auto renewal and cancellation
known unhappy customers
3.4 out of 5 on Trustpilot, from 665 public reviews. Check it
The complaint that repeats most often is not the product, it is getting out of the contract.
The drawbacks
- You cannot see a price without talking to sales.
- Requests fire off a fixed set of hooks rather than any status your tools already track.
- Photo and video reviews, widgets and integrations are all plan dependent.
- The annual contract auto renews, and the cancellation window is narrow.
In their own words
“Predatory auto-renewals and impossible cancellation barriers”
Susan Russell, in a public 1-star review on Trustpilot“Buyer Beware: Cancellation Is a Nightmare”
Carter C, in a public 1-star review on Trustpilot“DO NOT SIGN ON!!”
Juliana B., in a public 1-star review on Trustpilot
Podium
Price against what you get, and being heard afterwards
known unhappy customers
4.2 out of 5 on Trustpilot, from 350 public reviews. Check it
Podium’s headline score is 4.2, but the split is stark: 208 five star reviews and 107 one star ones, and the unhappy end goes largely unanswered.
The drawbacks
- You cannot see a price without talking to sales, and the reported figures are the highest here.
- 114 of its 350 public Trustpilot reviewers left 1 or 2 stars, and it has answered almost none of them.
- Review requests trigger off a fixed set of hooks, not any status your tools track.
- Annual contract with auto renewal and a notice window before renewal.
In their own words
“Expensive and not worth the hassle”
Jonathan Kunkel, in a public 1-star review on Trustpilot“Want to Slow your business down?”
Steven Frankenberry, in a public 1-star review on Trustpilot“Terrible waste of time and money”
Bree, in a public 1-star review on TrustpilotKnown unhappy customers counts the people who left a 1 or 2 star public review, so it is a floor rather than an estimate. Quotes are verbatim from public reviews, shown with the reviewer name and linked to the source so you can check them yourself. They are individual opinions, not our verdict on either company. Figures were checked in July 2026 and move over time.
Common Questions
Is Trophy Jar a genuine your current tool alternative?+
For collecting reviews, it is the stronger tool. You can ask on anything your tools already track, not just a short fixed list, collect photo and video reviews, use all 13 integrations on every plan, and put your reviews on your own site with 7 widgets.
Do you really handle the migration for me?+
Yes, free, on every plan. You sign up and tell us you are moving from your current tool. We rebuild your requests, timing, routing, widgets and integrations and hand it back running. Most switches are live within two business days.
Will my review collection stop while we switch?+
No. Requests keep going out throughout, so there is no gap and no customer sees anything change.
What actually changes after I switch?+
You can ask on anything your tools already track, not just a short fixed list, you can collect photo and video reviews, and all 13 integrations are available on every plan, so more customers get asked and more reviews land. Launch is $9 a month for your first two months then $29.
Is there a contract?+
No annual contract and no lock-in. Cancel whenever you want. There is no free trial, the paid trial simply starts at $9.