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Online Reputation

Trustindex Reviews: A Big Gap Between Independent and Self-Reported Ratings

Tony V
October 5, 2026
1 min read

Trustindex is a real review-widget platform, priced from $65/year up to $349/year, annual billing only, with a 30-day money-back guarantee.

Worth flagging plainly: there is a wide gap between how it rates in different places. Its own site widget shows 4.8 stars from 3,927 reviews, while an independent Capterra listing shows 3.5 stars from a small sample of 2 reviews, including one titled bluntly, a warning not to use it. The Capterra sample is too small to draw a firm conclusion from on its own, but the gap between a vendor’s own displayed rating and independent review sites is worth checking for any tool, this one included.

Check where a tool’s own numbers come from

Trophy Jar’s own reviews are collected the same way a business’s are, automatically, and shown on third-party and independent platforms, not only inside a self-hosted widget.

Every Trophy Jar plan, including the lowest one at $9 a month for the first two months (then $29), includes sending review requests by text or email, the customer’s choice. Local numbers are available in both the US and Canada, with numbers for almost any other country available to purchase too. For US numbers, Trophy Jar handles 10DLC brand and campaign registration end to end, so there is no paperwork for the business to file.

While you are here, how do your reviews compare?

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Trophy Jar asks every customer for a review automatically, from $9 a month.Start now

Transparent pricing, SMS included from day one: See Trophy Jar pricing