The Birdeye Alternative That Collects More Reviews
Ask on anything your tools already track, follow-ups that know when to stop, and 13 integrations on every plan. From $9 a month, and we move you across free.
Is Birdeye worth what you are paying?
Type your business name. See where you rank against the competitors you are paying Birdeye to beat.
Switching is not your job. It is ours.
You sign up. We do everything else, end to end, and you keep collecting reviews the entire time.
You sign up. That is your part.
No exports, no spreadsheets, no support tickets, no onboarding calls. Tell us what you are on today and hand the rest to us.
We rebuild everything, exactly as it was.
Your review requests, follow-up timing, sentiment routing, widgets and every integration, set up the way you already had it. You do nothing.
Live within two business days.
Nothing pauses, so no customer notices a thing. What you notice is more reviews landing, a rating that climbs, all without burning your wallet.
Trophy Jar vs Birdeye
| Trophy Jar | Birdeye | |
|---|---|---|
| Starting price | $9/month | Hundreds per month |
| No annual contract or lock-in | ||
| Free migration, done for you | ||
| Live within 2 business days | Onboarding process | |
| Ask on anything your tools track, not a short list | ||
| Follow-ups that stop the second they review | ||
| Route unhappy customers privately first | ||
| Set request frequency per customer | ||
| Photo and video reviews | Plan dependent | |
| Native integrations on every plan | 13 | Plan dependent |
| Pricing published openly, no sales call |
Birdeye does not publish full pricing publicly. Figures reflect commonly reported plan costs and may vary by the package you are quoted.
When Birdeye is the better choice
Trophy Jar is the better review tool. It is not the better everything tool, and Birdeye is a far broader platform.
- You want the wider suite: mass texting, webchat, surveys, listings management and a shared inbox.
- You run many locations and need per-location dashboards, roles and reporting.
- You want listings management across dozens of directories bundled with your reviews.
- You have an enterprise agreement where a named account manager is part of the value.
It runs on the tools you already have
Connect once and every finished job, paid invoice or won deal asks for a review on its own.
Every finished job turns into a review request before your van leaves the driveway.
Every paid invoice becomes a review request, so getting paid also grows your rating.
Each successful charge quietly asks for a review, so proof grows alongside revenue.
Won deals become public proof automatically, with nothing added to your team's checklist.
Reviews collect themselves off the invoices you were already sending.
Every won opportunity asks for itself, so your clients watch their reviews stack up.
It all runs off what your tools already track. If you can see it in your tool, you can ask for a review on it.
What Birdeye customers actually say
Sales pages leave this part out, so here it is, quoted from public reviews with names and links attached so you can check every word.
Birdeye
Auto renewal and cancellation
known unhappy customers
3.4 out of 5 on Trustpilot, from 665 public reviews. Check it
The complaint that repeats most often is not the product, it is getting out of the contract.
The drawbacks
- You cannot see a price without talking to sales.
- Requests fire off a fixed set of hooks rather than any status your tools already track.
- Photo and video reviews, widgets and integrations are all plan dependent.
- The annual contract auto renews, and the cancellation window is narrow.
In their own words
“Predatory auto-renewals and impossible cancellation barriers”
Susan Russell, in a public 1-star review on Trustpilot“Buyer Beware: Cancellation Is a Nightmare”
Carter C, in a public 1-star review on Trustpilot“DO NOT SIGN ON!!”
Juliana B., in a public 1-star review on TrustpilotKnown unhappy customers counts the people who left a 1 or 2 star public review, so it is a floor rather than an estimate. Quotes are verbatim from public reviews, shown with the reviewer name and linked to the source so you can check them yourself. They are individual opinions, not our verdict on either company. Figures were checked in July 2026 and move over time.
Common Questions
Is Trophy Jar a genuine Birdeye alternative?+
For collecting reviews, it is the stronger tool. You can ask on anything your tools already track, not just a short fixed list, collect photo and video reviews, use all 13 integrations on every plan, and put your reviews on your own site with 7 widgets.
Do you really handle the migration for me?+
Yes, free, on every plan. You sign up and tell us you are moving from Birdeye. We rebuild your requests, timing, routing, widgets and integrations and hand it back running. Most switches are live within two business days.
Will my review collection stop while we switch?+
No. Requests keep going out throughout, so there is no gap and no customer sees anything change.
What actually changes after I switch?+
You can ask on anything your tools already track, not just a short fixed list, you can collect photo and video reviews, and all 13 integrations are available on every plan, so more customers get asked and more reviews land. Launch is $9 a month for your first two months then $29, against a typical Birdeye contract.
Is there a contract?+
No annual contract and no lock-in. Cancel whenever you want. There is no free trial, the paid trial simply starts at $9.