Worth a quick disambiguation first: this is **OvationUp**, the restaurant guest-feedback and reputation platform, not the unrelated insurance company that also uses the name Ovation. OvationUp rates very well where data exists: 4.9 stars on Capterra, though from a small sample of 19 reviews.
Pricing runs around $99 a month. There isn’t much public complaint data to point to here, a genuinely thin review base rather than a spotless record, so it is hard to say with confidence what the common friction points are.
OvationUp’s narrow restaurant focus is also its limit: a business outside food service has no path in. Trophy Jar works the same way across any service or product business.
Transparent pricing, SMS included from day one: See Trophy Jar pricing
Type your business name and see where you rank against your competitors. Free, no signup.
Trophy Jar asks every customer for a review automatically, from $9 a month.Start now