Jobber vs ServiceTitan
These two are not really competing for the same business. Jobber is built for one to fifteen people. ServiceTitan is built for twenty technicians and up, with dispatchers, call centres and the price tag that implies.
How they compare
| Jobber | ServiceTitan | |
|---|---|---|
| Built for | 1-15 people | 20+ technicians |
| Price | From $29/mo, published | Quote only, typically five figures a year |
| Setup | Same day | Weeks, with onboarding |
| Dispatch | Calendar and map | Full dispatch board with call centre tooling |
| Reporting | Basic, the common complaint | Deep, including job costing and technician KPIs |
What Jobber does better
Price, obviously, but more importantly time to value. Jobber is running the same afternoon you sign up. It is also far easier to get a crew to actually use, which is the failure mode nobody budgets for.
What ServiceTitan does better
Everything scale-related. Dispatch at volume, real job costing, technician performance, inventory, membership programmes. If you have a dispatcher on staff, you have outgrown Jobber.
Which one to pick
Under fifteen people: Jobber, and it is not close. Twenty-plus technicians with a dispatcher: ServiceTitan, and the price is the cost of the reporting you cannot get elsewhere. Between the two, run the numbers on what the reporting gap is actually costing you.
Neither of them chases the review. Trophy Jar does, on both.
Trophy Jar connects to Jobber and to ServiceTitan. Whichever you land on, the job is marked complete and the customer gets a text or email asking for a Google review. 100 texts a month are included on the $9 plan and 1,000 on the $19 plan, from your own local number. For US businesses we handle the 10DLC brand and campaign registration.