SwellCX is a real AI-driven reputation and patient-feedback platform built for healthcare practices, and it rates well overall: 4.6 stars consistently across Capterra, G2 and GetApp (358 reviews). A smaller, separate sample on AppSumo runs lower, just under 4 stars from 26 reviews.
The complaint that shows up more than once, on Software Advice and in a Capterra Canada review, is about setup: one review describes the automation not working correctly out of the gate, and a separate one flags slow implementation. A Reddit thread in r/localseo shows real price-sensitivity too, people openly asking whether the cost is worth it, though SwellCX doesn’t publish numbers to compare against directly.
Trophy Jar connects to the tools a practice already uses in one click, with no implementation project behind it.
Every Trophy Jar plan, including the lowest one at $9 a month for the first two months (then $29), includes sending review requests by text or email, the customer’s choice. Local numbers are available in both the US and Canada, with numbers for almost any other country available to purchase too. For US numbers, Trophy Jar handles 10DLC brand and campaign registration end to end, so there is no paperwork for the business to file.
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Trophy Jar asks every customer for a review automatically, from $9 a month.Start now
Transparent pricing, SMS included from day one: See Trophy Jar pricing