Jobber Customer Service
Jobber’s Success Team answers on 1-888-721-1115, Monday to Friday, 8am to 9:45pm ET. Email goes to support@getjobber.com. If that is what you came for, that is the whole answer.
Every way to reach them
| Channel | Details | Best for |
|---|---|---|
| Phone | 1-888-721-1115 | Anything urgent or account-level |
| support@getjobber.com | Non-urgent, or when you need a paper trail | |
| In-app chat | The bubble inside Jobber | Quick how-do-I questions, usually fastest |
| Help centre | help.getjobber.com | Self-serve, and genuinely well written |
The line runs Monday to Friday, 8am to 9:45pm ET. No weekend phone cover. So a problem that lands on Saturday means the help centre, or it sits there until Monday.
What actually works
During business hours, in-app chat beats the phone. It puts your account in front of the agent before you have finished spelling out an email address. Either way, keep the account owner’s email to hand. Password resets and lockouts are self-serve, and support will point you back at the reset link.
Nothing to call anyone about
Trophy Jar connects to Jobber in a few minutes and then runs on its own. Job marked complete, the customer gets a text or email asking for a Google review. 100 texts a month are included on the $9 plan and 1,000 on the $19 plan, from your own local number. For US businesses we handle the 10DLC brand and campaign registration.