Housecall Pro’s review feature is a genuinely solid part of the core product, not a paywalled add-on. It sends automatically when a job is marked complete, the first invite by SMS and reminders by email, per Housecall Pro’s own support documentation.
The one real setup step: it requires registering a dedicated local number specifically for texting before SMS requests can go out, a one-time task, but a real one, not instant out of the box.
Trophy Jar’s SMS requests are included from the lowest plan with the number-setup and 10DLC registration handled on Trophy Jar’s side, local numbers available in the US, Canada, or almost any other country. For a business running Housecall Pro alongside QuickBooks, Stripe or another connected tool, Trophy Jar can trigger from that side instead.
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