We want you to use Trophy Jar because it genuinely helps your business — not because you feel locked in. If you are ever unhappy, we will make it right.
Cancel anytime
No penalties, no notice required. Your account stays active until the period ends.
Refund on request
Unhappy for any reason? Email us and we’ll refund your most recent charge. No questions asked.
1-business-day response
Reach us at support@trophyjar.com and we’ll get back to you fast.
You can cancel your subscription at any time — no notice period, no cancellation fees, no questions required. Simply cancel through your account dashboard or by contacting us at support@trophyjar.com.
Once cancelled, you will not be charged again. Your account remains active until the end of the current billing period, after which access to the Service ends.
If you are unhappy with the Service for any reason, you can request a refund of your most recent charge at any time. We will process it promptly — no hoops, no lengthy review process.
To request a refund, email us at support@trophyjar.com with the email address on your account. That is all we need.
If you were charged in error — duplicate charge, incorrect amount, or any other billing mistake — contact us and we will correct it immediately.
We may update this policy from time to time. Any changes will be posted to our website and communicated by email with at least 14 days notice before taking effect.
Questions about a charge or want to request a refund? Reach out:
n-frames, LLC
Email: support@trophyjar.com
Website: https://trophyjar.com
We respond within 1 business day.